Labor Law Updates for May 2024

INFINITI HR is happy to provide Monthly State Labor Law Updates as a service to our subscribers. These briefs provide a general description and are not meant to be all-inclusive of compliance requirements. This list is not inclusive of all legislative changes for employers across the U.S. Changes may have been addressed in previous updates, which can be accessed from our blog.

Employers are encouraged to work with their Inspiring HR Consultant before making policy changes to capture the full requirements of these laws.

As of July 1, 2024, most California employers will be required to have a Workplace Violence Prevention Plan in place. Employers who are exempt from this requirement are as follows:

  • Worksites of 10 or fewer employees and that are not accessible to the public.
  • Workers who are working from their location of choice that is not controlled by their employer, such as a home office.
  • Healthcare employers, which already have Workplace Violence Prevention Cal/OSHA requirements in place.

The Massachusetts Family and Medical Leave (MA PFML) has released an updated workplace poster, which reflects the 2024 contributions and benefit increases. The poster must be displayed in a location where all employees can easily access it.

MA PFML now allows employees to “top off” their partial wage replacement with company provides paid leave. As a result, the MA PFML updated the required employee notice to include information regarding the usage of other available paid leaves, such as PTO, vacation, and/or sick leave. The required notice also includes detailed information regarding MA PFML usage, wage replacement, and contributions.

Employers must display the updated poster in the workplace where all employees have access to it. Employers must also provide the applicable required notice to each employee upon hire and upon request.

The U.S. Department of Labor released its final rule on overtime protections that will increase the salary thresholds required to exempt a salaried bona fide executive, high-level administrative, or professional employee from federal overtime pay requirements. There are already legal challenges to the increase; however, it is recommended that employers prepare for the increase to take effect while monitoring for updates.  

Currently, there are two minimum salary levels:

  1. $684 a week ($35,568 annually) for the Executive, High-Level Administrative, and Professional (EAP) exemption
  2. $107,432 for the Highly Compensated Exemption (HCE).

Effective July 1, 2024, the EAP minimum will be $844 a week ($43,888 annually). The HCE minimum will be $132,964 annually.

Effective January 1, 2025, the EAP minimum will be $1,128 a week ($58,656 annually). The HCE minimum will be $151,164.

If the rule is not altered after litigation, the minimum salary levels would automatically update every three years based on earnings data, starting on July 1, 2027.

PLEASE NOTE: State and Local exempt salary levels may already be higher than the above Federal amounts.

The minimum salary is only 1 of 3 requirements for an employee to qualify for an EAP exemption:

  1. be salaried, meaning that they are paid a fixed amount that is generally not subject to reduction (the “salary basis test“);
  2. be paid at least a specific salary amount (the “salary level test”, described above); and
  3. primarily perform executive, high-level administrative, or professional duties, (the “duties test“).

Nothing in the new Rule changes the salary basis test or the duties test.

Employers are encouraged to audit exempt employees’ positions to ensure they are meeting the duties test. For those that qualify earning less than $58,656, either their salaries will need to be increased to continue to qualify for the exempt status, or affected employees will need to be changed to a non-exempt status, begin recording their hours of work, and be eligible for overtime when working over 40 hours in a workweek.

The Federal Trade Commission (FTC) has adopted a comprehensive ban on non-competes effective in September 2024. Under the new ban, nearly all new non-compete agreements will be banned, and many existing non-compete clauses or agreements will be void.

The new rule prohibits employers from asking employees to sign new non-compete agreements, and will require employers to notify current and former employees who have signed non-competes that they are no longer bound by such agreements, except for “senior executives.” The FTC defines the term “senior executive” as workers earning more than $151,164 annually who are in a “policy-making position.”

Under the new rule, employers can continue to ask employees to sign confidentiality agreements protecting company trade secrets, proprietary information, and client lists.

Unless successfully legally challenged, this rule is anticipated to go into effect on September 4, 2024.

 

Interested in other current employment trends? Click the link to view the recent blog: Workplace Discrimination, Harassment, and Bullying Explained or check back for more on human resources, payroll, insurance, and benefits.

This article does not constitute legal advice, and there are subtle variations in employment law as it pertains to these topics, depending on where your business operates. It is strongly suggested that you seek consultation or legal counsel before

 

Workplace Discrimination, Harassment, and Bullying Explained

For a small business, company culture matters. Even more importantly, companies have to foster a positive and respectful work environment to protect both employees and the business itself.

To successfully navigate the complexities of workplace behavior, it’s important to understand that discrimination, harassment, and bullying are NOT the same things. Continue reading to learn more, and download our quick-read comparison chart to keep on-hand for teaching opportunities.

Discrimination, Harassment, Bullying: What’s the Difference?

Discrimination, harassment, and bullying are often used interchangeably, but they have distinct differences. Discrimination and harassment have legal implications under anti-discrimination laws like Title VII of the Civil Rights Act of 1964. Bullying, on the other hand, may not necessarily violate these laws but still warrants prompt intervention to maintain the positive workplace culture you’ve worked hard to create.

Discrimination

Discrimination is when someone in a protected class is targeted and treated unfairly. A protected class is a group of people sharing a common characteristic who are legally protected from being discriminated against because of that trait. Protected class characteristics include*:

  • Race
  • Color
  • Religion
  • National origin
  • Disability
  • Veteran status
  • Genetic information
  • Sex, including:
    • Pregnancy, childbirth, and related medical conditions
    • Sexual orientation
    • Gender identity
  • Age (40 and older)

*federal protections only, ask your HR consultant for state-specific protections.

Discrimination can manifest in various forms, including unequal pay, denial of promotions, hiring bias, and other unfavorable treatment around layoffs, benefits, training, or opportunities.

It’s also illegal to discriminate in response to an employee filing a charge, reasonably opposing discrimination, or participating in a discrimination lawsuit, investigation, or proceeding. Discrimination can also include any kind of negative behavior, interference, or threats when an employee exercising their rights regarding disability discrimination or pregnancy accommodation

The U.S. Equal Employment Opportunity Commission (EEOC) enforces Federal laws that protect employees from discrimination including:

  • Current employees
  • Former employees
  • Temporary employees
  • Managers
  • Job applicants

Here are just some examples of what discrimination in the workplace looks like.

  • A high-performing employee constantly receives strong reviews from leadership but isn’t promoted as quickly as her male counterparts. When she asks her boss about why this is, he says she is too needy and whiny.
  • A candidate is applying for a job and mentions in passing that he and his husband plan to adopt a baby. After mentioning his husband, the offer was rescinded citing “unforeseen circumstances.”
  • A new dress code is enforced that prohibits any kind of head coverings and scarves of any kind with no exceptions, despite one team member who wears religious head coverings.
Harassment

Harassment is a form of discrimination that includes unwelcome, severe, and pervasive behavior targeting protected characteristics, and creating a hostile or intimidating work environment. Harassment can be verbal, physical, or visual—for example, derogatory remarks, slurs, posting offensive symbols directed at specific groups, offensive jokes, or even unwanted sexual advances. Harassment is considered illegal when it creates a hostile work environment due to its frequency or could result in an adverse decision related to employment, such as being fired or demoted.

Harassment can include unwelcome behavior such as:

  • Repeatedly asking a coworker on a date despite being told no
  • Making inappropriate jokes about a colleague’s body and using lewd, suggestive language
  • Unfairly criticizing someone’s lack of skills, citing their age as a problem, and leaving them out of projects or events
  • Intentional misgendering or referring to a non-binary coworker as “it” instead of using they/them pronouns
Bullying

Bullying is not just for kids at school! Unfortunately, it often happens to adults in workplaces too. Bullying is when someone uses aggressive acts or comments meant to intimidate, humiliate, or embarrass someone. It’s more than a mean moment—bullying is defined as repetitive with ongoing actions or a pattern of behavior.

While bullying isn’t illegal, it’s still incredibly detrimental to your company’s culture. It needs to be addressed early to prevent driving away your talented employees! Consider what steps you can take to create a positive culture committed to kindness and discourage bullying of any kind. Beyond the law, do what’s right for your team and create a healthy environment for everyone to succeed.

Addressing Workplace Behavior

So how can you help create a workplace free from discrimination, harassment, and bullying? This is where HR best practices come into play. It’s essential to establish clear policies and procedures and make sure your company culture is healthy and positive. Inspiring HR consultants recommend that small businesses consider the following proactive steps:

  • Educate Employees: Train employees on recognizing, preventing, and reporting discrimination, harassment, and bullying. Make sure they understand the difference between the three and know company policies and procedures, including how to report claims of such behavior.
  • Promote Inclusivity: Foster a culture of respect and inclusivity where all employees feel valued and supported regardless of their background or characteristics. A great way to do this is to listen to your team with an Employee Culture and Engagement Survey. Inspiring HR helps you ask the right questions for your unique team. Reach out to get started with an experienced HR consultant.
  • Respond Promptly: Take all complaints of discrimination, harassment, or bullying seriously. Investigate promptly and impartially and create a sense of transparency and trust with the team. Encourage open communication and provide support to victims.

Eligible INFINITI HR clients are provided a Hotline service to offer employees a safe space to report incidents of discrimination, sexual harassment, or hostile work environments. By giving your company an avenue to report to a third-party investigation team rather than management, you are providing your employees with the invaluable resource of a swift, thorough, and impartial investigation.

  • Enforce Policies Consistently: Consistently enforce workplace policies and take appropriate disciplinary action against offenders. This sends a clear message that such actions will not be tolerated, no matter who commits the offense. It doesn’t matter how talented these toxic employees are, it’s harmful to your culture and other employees to let poor behavior go unchecked.

Unsure about how to handle workplace harassment, need guidance on creating effective policies, or looking for help having tough conversations or making hard decisions? Your dedicated HR consultant can help by offering tailored solutions for small businesses to address issues and create a workplace where everyone feels respected, valued, and empowered to succeed. Infiniti HR also offers hotline assistance for active concerns of harassment and discrimination.  See your HR consultant for more details.

For more information on harassment in the workplace, you can visit the EEOC website. They provide valuable resources and guidance on identifying, preventing, and addressing workplace harassment.

Interested in other current employment trends? Click the link to view the recent blog: From Chaos to Clarity: HR Solutions to Workplace Madness or check back for more on human resources, payroll, insurance, and benefits.

From Chaos to Clarity: HR Solutions to Workplace Madness

There’s nothing more worrisome than conflict in the workplace! In the wild world of small business HR, every day brings a new adventure in terms of workplace dynamics. Supportive HR management can help find preventative policies, peaceful resolutions, and positive solutions.

Let’s explore some real-life examples of HR disasters and stories of workplace madness. We’ll offer insights into what went wrong and share what HR strategies could’ve made it all go differently. It takes a little bit of collaboration, emotional intelligence, decision-making, and effective communication – and perhaps some HR expertise – to make it happen.

 

Fake Identity 

Imagine a scenario where an employee receives a text message from his manager looking for help. Or so he thought! The manager’s message said she was stuck in a meeting and needed him to purchase five $200 digital gift cards for a client. The message said she would pay him back within 24 hours. The employee tried to be helpful and assist his boss. Sadly, he used his personal funds to purchase and send the gift cards as instructed.

What Went Wrong: The employee did not stop to check with his manager to confirm the messages were from her. With no policy in place for purchase requests like this, the employee thought he was helping his boss and following her instructions.

What Could’ve Gone Differently: Instead of spiraling into chaos, a proactive approach is needed! Cyber security training and a comprehensive handbook could have empowered employees to identify and thwart such threats, safeguarding both their finances and the company’s reputation. Proper policies for purchase requests also make it easy to flag scams.

 

Repulsive Revenge

One employee’s impulsive act of anger left everyone suffering. After hours, this employee dumped a bottle of stinky blue cheese dressing all over a coworker’s desk space. The next morning was an upsetting discovery for everyone in the workplace. Not only was the evidence visible (and smellable) to everyone but the angry employee recorded it all on video to show off her revenge.

What Went Wrong: Clearly, there was not enough of a focus on employee culture that could have revealed underlying tensions. Without interventions to prevent such destructive behavior, angry employees create their own (often messy) outlets to express their frustration.

What Could’ve Gone Differently: Get a pulse on your employee culture BEFORE a workplace madness situation arises. A culture engagement survey gives insight into your workplace culture and how employees are feeling. One-on-one meetings with employees offer team members to share how they’re doing, vocalize concerns, and brainstorm solutions.

 

The Demotion Dilemma:

A successful employee received a promotion to a new role as manager. But after a few weeks, it was clear he was struggling with some parts of the role. Enough so that leadership was considering a demotion as the entire team was growing increasingly frustrated.

What Went Wrong: While the employee was fantastic in his previous role, he lacked the right skills required for the work that came with his promotion. Without helping the team level up their skills, an organization can’t expect top performers to move up and take on more responsibility successfully.

What Could’ve Gone Differently: Instead of resorting to punitive measures, reframing the situation and offering a tailored role that aligns with the employee’s strengths could have preserved morale and productivity, demonstrating a commitment to employee growth and retention. “Your dedicated HR Consultant can assist you in finding positive solutions to challenges.”

So how can HR professionals avoid these workplace failures and help your team reach their full potential?

  • Customized Solutions: Recognize that no two employees or situations are identical. A tailored approach is needed to address workplace challenges effectively.
  • Proactive Collaboration: Foster a culture of open communication and collaboration to prevent conflicts and mitigate potential risks.
  • Emotional Intelligence: Approach difficult conversations with empathy and composure, focusing on constructive solutions.
  • Continuous Improvement: Embrace a mindset of ongoing learning and development. Take feedback to heart for positive change and enhanced employee performance.
  • Change the Narrative: Shift from reactive responses to proactive strategies, reframing challenges as opportunities for growth and improvement.

These are merely a few of many, many stories of workplace madness! Every person in an HR department has stories to share. These can serve as powerful reminders of the pivotal role HR consultation plays in forming supportive infrastructure and shaping an organization’s culture. Many HR best practices, especially in small businesses, come from experience. Prioritize collaboration, emotional intelligence, and effective communication for smooth sailing. Your business can navigate challenges with resilience and grace to transform crises into catalysts for positive change and long-term success.

 

Interested in other current employment trends? Click the link to view the recent blog: Winning Against Workplace Madness or check back for more on human resources, payroll, insurance, and benefits.

Winning Against Workplace Madness

Are you tired of the workplace madness fouling up your small business game plan? For small business owners, fostering a positive work environment is key to winning big! Learn five winning moves you can add to your HR playbook to minimize the madness and maximize success.

Five Steps to a Slam Dunk Small Business 🏀

Through collaboration with your dedicated HR consultant, you can navigate the challenges of workplace madness together and cultivate a culture of collaboration, accountability, and productivity.

Hire the Right Person

It all starts with finding the perfect fit for your team. Every team member matters! Remember the EOS (Entrepreneurial Operating System) principle of “right people in the right seats.” It all starts with accurate job descriptions that outline expectations and responsibilities. Utilize strategic interviewing techniques to assess candidates’ skills, experiences, and cultural fit. When you prioritize alignment from the start, the team’s success becomes an easy layup. Recruiting today may look a little different but you can still hire your best-fit candidate

Set Clear Expectations

Shoot for transparency to avoid misunderstandings, promote productivity, and foster a positive work environment. Communicate rules and regulations upfront. Clearly define expectations regarding work arrangements (in-person, remote, or hybrid), behavior, and attire. Continuously updating your employee handbook and holding regular one-on-one meetings to ensure the whole team is aware of the latest policies and procedures. When everyone knows the game plan, it’s easier to score big wins together.

Embrace Accountability

Accountability isn’t just about holding others responsible; it starts with leading by example. Fulfill your own commitments and hold yourself accountable for outcomes. It’s a two-way street so you want expectations to be clearly defined and consistently enforced. Establish transparent accountability measures for employees, emphasizing a culture of ownership and responsibility. Treat your employees like the competent adults they are, but ensure that expectations are met and actions have consequences.

Evaluate Your Culture

An organization’s culture shapes the atmosphere and attitudes within the workplace. Take a step back to assess the bigger picture – what values and behaviors define your company culture? Are your values reflected in daily operations? Values can anchor your playbook and bring the team together, even if there are disagreements or personality conflicts. Regular engagement surveys can offer insights into employees’ perceptions and identify areas for improvement. A positive workplace culture isn’t just a buzzword or popular trend – it’s strategically important for your small business’ success.

Seek Expert Guidance

When workplace madness threatens to disrupt your team’s rhythm, don’t hesitate to call in reinforcements. Your HR Consultant can provide unbiased advice and guidance. Avoid knee-jerk reactions by seeking logical advice and exploring proactive solutions. Adopt a proactive approach to prevent issues from escalating, defuse tensions, and get your team’s eyes on the ball.

With all this in mind, it’s worth a quick note from the sidelines. Workplace environments undergo change every day. Growing pains can be normal or the occasional “airball.” But when chaos starts to brew, make it a point to monitor and pivot. Maybe this is an HR opportunity to update expectations with team, set some new goals, or retire the overused moves from your playbook.

Leave the workplace madness behind and score big by implementing these steps! With strategic human resource management and the right game plan, your small business can thrive and turn madness into magic.

Interested in other current employment trends? Click the link to view the recent blog: Your Listening Era: Employee Engagement Surveys or check back for more on human resources, payroll, insurance, and benefits.

Your Listening Era: Employee Engagement Surveys

Have you heard rumblings your employees may be feeling frustrated? You may hear things through the grapevine and notice less engaged employees, or even more turnover than usual. We know navigating these murky waters can be unsettling (and downright confusing!), but our most significant advice is to take your employee’s feelings into consideration and to ask, not assume.

You trust your employees to get their jobs done, so trust them to provide you with their perspective on how things are going. Before you initiate this candid conversation, here are a few things to keep in mind:

  • Exit stage left: your assumption era.
  • Enter stage right: your listening era.
  • On deck: your communication era.

You’ve heard the age-old advice to listen to understand, not to respond. We’re here to help you do that and move into your new era.

So, how does it work and what are employee engagement surveys? What’s the difference between employee satisfaction and employee engagement surveys?

From strategy to execution, we are your right-hand partner with many HR services that will provide you with key findings and recommendations for growth.

HERE ARE THE TWO MOST IMPORTANT ELEMENTS WE LOOK AT DURING A SURVEY PROJECT:

  1. Ask questions you want honest answers to. Really. If you’re unable to make changes or your company isn’t in the mindset to focus on a particular topic, then now is not the time to seek employee perspectives about those things. And that’s okay.
  2. After the survey is completed, communicate. Let your staff know what you heard and how you’ll  address their concerns and help them grow.

Now that we’ve laid the groundwork, here’s a question to get you thinking even harder about your employee engagement survey strategy. If an A+ employee was walking out the door, what would you ask them?

THIS IS THE STARTING POINT FOR YOUR EMPLOYEE ENGAGEMENT SURVEY.

Here are six simple prompts that can be answered via a rating system, which gives you real data to measure. Open-ended questions are always helpful for context, so ensure a good mix of rating and open-ended questions. Here are five prompts and one open-ended question to help you get started:

  1. I would recommend this company as a great place to work.
  2. I know what to do to be successful in my role.
  3. I am given timely, specific, and actionable feedback.
  4. I am comfortable being my authentic self here.
  5. The leaders here keep me informed about what’s going on.
  6. What two changes would you make if you could wave a magic wand?

What is the goal? A more engaged culture and employees who feel seen, heard, and valued. When you create this culture, your employees will tell you exactly what they need to achieve your desired results

The intent is to use this as an opportunity for regular cadence of future employee experience surveys, tracking your progress on culture goals.

Building the culture you want will take time. This requires all involved parties to effectively collaborate and advance this work together with mutual understanding and commitment to growth and development, knowing that this will require tough conversations and endurance.

Interested in other current employment trends? Click the link to view the recent blog: Building a Strong HR Foundation: A Must-Watch Interview or check back for more on human resources, payroll, insurance, and benefits.

February 2024 Legal Updates

INFINITI HR is happy to provide Monthly State Labor Law Updates as a service to our subscribers. These briefs provide a general description and are not meant to be all-inclusive of compliance requirements. This list is not inclusive of all legislative changes for employers across the U.S. Changes may have been addressed in previous updates, which can be accessed from our blog.

Employers are encouraged to work with their Inspiring HR Consultant before making policy changes to capture the full requirements of these laws.

Some of the notable recent and upcoming state changes in this issue are as follows:

ILLINOIS

Cook County, IL Paid Leave for All Workers – Effective December 31, 2023

Effective December 31, 2023, any employer with employees working in Cook County will be required to provide their employees with paid leave.

  • Employers must provide employees with 1 hour of paid leave for every 40 hours worked.
  • The paid leave will be able to be used for any purpose and employees will not be required to provide a reason for leave or documentation of the need for leave;
  • However, employees may be required to provide seven days’ notice if the need for leave is foreseeable.
  • Employers will be required to post a notice in physical or electronic format summarizing the requirements of the ordinance or face stiff monetary penalties. Enforcement of the ordinance will not begin until February 2024.
Illinois Transit Commuter Pre-Tax Benefits & Paid Leave Reminder – Effective January 1, 2024

On 1/1/2024, employers with 50 or more employees in Illinois must allow employees who commute to work on public transportation to set aside pre-tax dollars to cover commuting costs. This benefit must be offered to employees working 35 hours per week or more, starting on the employee’s first full pay period after 120 days of employment. This ordinance covers commuters several different counties/townships.

Illinois – State Paid Leave

Effective January 2024, all Illinois employers will be required to provide their employees with paid leave.

  • The paid leave will be able to be used for any purpose and employees will not be required to provide a reason for leave or documentation of the need for leave;
  • However, employees may be required to provide seven days’ notice if the need for leave is foreseeable.
  • Employers will be required to post a notice in physical or electronic format summarizing the requirements of the Act or face stiff monetary penalties. The Illinois Department of Labor (IDOL) is developing the notice, which I will forward once it is released.  We expect this posting to be ready close to the end of 2023.

Interested in other current employment trends? Click the link to view the recent blog: Your Listening Era: Employee Engagement Surveys or check back for more on human resources, payroll, insurance, and benefits.

This article does not constitute legal advice, and there are subtle variations in employment law as it pertains to these topics, depending on where your business operates. It is strongly suggested that you seek consultation or legal counsel before

Building a Strong HR Foundation: A Must-Watch Interview

We believe in empowering small businesses with the knowledge and tools to simplify human resources. We’re here to un-complicate the complicated and help small business owners improve their business performance and bottom lines.

Recently, the RVA Small Business Show invited our partner at Inspiring HR, Mindy Flanigan, to share her insight and expertise on why a strong HR foundation is critical for small businesses.

Why You Should Watch

In just 16 minutes, you can learn how a solid HR infrastructure can help your small business and improve employee experience. Mindy’s warm and approachable style makes even complex HR topics feel like a friendly conversation.

Watch the video interview to learn more about the impact and importance of HR, especially as you navigate:

  • Legal Compliance and Risk Management: Key regulations and labor laws that impact your small business, from hiring practices to workplace safety.
  • Workplace Culture: Fostering a positive and inclusive workplace culture starts with HR, including team building, communication strategies, and employee engagement. Employees who feel valued and engaged are motivated to perform at their best. This helps boost retention rates and foster a positive work environment for all.
  • Recruiting: Finding the right person for the right role is critical for a business to thrive. With remote work, it’s hard to be competitive across the country and align with different regulations that vary from state to state.
  • Conflict Resolution: A strong HR foundation can help address some of the inevitable workplace conflicts before they escalate.

Watch Now

Ready for some HR wisdom? You can watch the RVA Small Business Show’s featured interview with Mindy.

Key Takeaways 

A strong HR infrastructure depends on three key components:

  • Clear policies and procedures are behind a strong HR foundation. An employee handbook is never done.
  • Effective communication is critical to building trust and fostering a culture of collaboration.
  • Training and development plans can not only improve productivity and talent but it also helps employees feel more engaged, helping with retention.

Even if your small business doesn’t have an in-house HR professional, you still have HR needs! Fractional HR can be a solution with a dedicated HR consultant who understands your brand, your values, and your company culture without the cost of hiring an HR professional. They can help you build your HR foundation and be your HR thought leadership partner.

Interested in other current employment trends? Click the link to view the recent blog: Empowering Your Team: Four Steps to Upskilling and Reskilling for Small Businesses or check back for more on human resources, payroll, insurance, and benefits.

Empowering Your Team: Four Steps to Upskilling and Reskilling for Small Businesses

Take advantage of the start of a new year to reflect on your business goals. This is a great time to focus inward on the people behind your business. As hiring slows, companies are embracing the benefits of upskilling and using this as an opportunity to take advantage of their current workforce. Use the new year to evaluate from within and ensure the right people are in the right roles. Aligning people and positions is a great way to optimize performance and efficiency.

If you ARE hiring, use these recruiting and hiring tips to reach your ideal applicant pool and hire your best-fit candidate.

According to the Entrepreneurial Operating System® model, a successful company has the right people in the right seats. You can reach your best possible results by:

  • Trusting front-line leaders to know what those seats are
  • Knowing and emphasizing your company’s values and culture
  • Taking a collaborative approach to align people and their skills with the work

Interested in maximizing your team’s potential through upskilling and reskilling? Here are four steps you can prioritize to make the most of your current team.

1. Identify the Need for Development

Begin by assessing your team’s skills and pinpointing the gaps. What does your team lack that could enhance their performance and contribute to business growth? Consider tools like Kolbe Assessments to better understand how your team operates in getting tasks done efficiently.

2. Set Clear Goals for Skill Enhancement

Include upskilling and reskilling in your plan for the year and incorporate workforce development into your yearly calendar. A successful 2024 starts with careful planning and consideration. Try these month-by-month tips to set specific skill-related objectives.

Think through these questions as you evaluate professional skill development:

  • What skills are critical for your evolving business?
  • Where are the gaps on the team?
  • What soft skills are equally important to your company and culture?
  • How can you foster a working environment that celebrates skill development?
  • In what ways can leadership set an example for the entire organization?

3. Implement Comprehensive Training Programs

Craft a robust training or personal development program. Remember, it’s not just about learning new skills, but also about nurturing talent, especially among leaders. Approaches to leadership can evolve, and coaching and mentoring skills are crucial, especially for the post-Covid workforce who missed critical elements of socialization skill growth.

Leadership skills significantly influence company culture, employee engagement, and overall results. Invest time in cultivating effective leadership traits to help foster a positive work environment and increase employee retention. Leadership shouldn’t view these as one-and-done skills, but as ones that evolve and shift each year.

Training and skill development can be incredibly beneficial when thinking about succession planning. Talk with leadership to determine the necessary skills for certain roles and begin nurturing talent early. This ensures that when the time comes for transitions, your organization is a step ahead and there won’t be a large learning curve.

4. Cultivate a Learning Environment

Foster a culture of continuous learning and professional growth. Allocate dedicated time for learning opportunities, extending this initiative from both top-down and bottom-up. Help team members find appropriate learning experiences or online courses. Embracing a learning mindset ensures everyone remains adept in the ever-evolving professional landscape. Regular one-on-one sessions can help evaluate and support the team’s progress by identifying needs and opportunities.

For small businesses looking to adapt and thrive in 2024, upskilling and reskilling strategies are pivotal in this dynamic market. These initiatives not only bridge skill gaps but also elevate your team’s collective competency and help foster career growth from within.

Interested in other current employment trends? Click the link to view the recent blog: Remote Work Revisited: What Your Business Should Know in 2024 or check back for more on human resources, payroll, insurance, and benefits.

Remote Work Revisited: What Your Business Should Know in 2024

Since 2020 with the global pandemic forcing us to stay home, many office jobs turned remote. Fast forward to today when many of us are trying to predict the future of work. Will work-from-home (WFH) become the new permanent norm or will the push to return to the workplace prevail?

How should small businesses approach remote work in 2024? 

The answer isn’t as straightforward as we may hope not only is each small business unique but because every employee is different as well. While a one-size approach does not fit all, three areas of focus will be the key to successful remote work for your organization:

  • Flexibility
  • Trust
  • Communication

We’ve put together tips for each one, along with other important considerations so you can successfully lean into the world of remote work.

Embracing Flexibility

Remote work is not a uniform concept that applies universally. It can vary across industries, job roles, and individual preferences. So, what does that mean for your small business? Think about the unique needs of your team members and create an inclusive, supportive work environment. What works for your team may not work for another organization, and acknowledging this helps you avoid the one-size-fits-all approach. Tailor your remote work policies to your company’s specific needs to help foster both job satisfaction and productivity.

Trusting Employees 

Remote work thrives on trust. Treat your employees as responsible adults who can manage their time and deliver results. Empower them with the autonomy to structure their workday in a way that suits their lifestyle without impacting productivity. In return, you’ll likely see not only a boost in productivity but also in morale, retention, and commitment to the company.

Fostering Effective Communication

Clear communication is the backbone of successful remote work. Leverage various communication tools to keep your team connected, whether through video calls, messaging platforms, or regular check-ins. This helps prevent confusion about what is allowed and what is expected. Remember effective communication is kind, clear, and consistent. Regular communication with your team will help foster a sense of belonging and bridge the virtual gap.

While the three areas above are certainly the key to a successful remote work policy, there are other factors to consider. Follow these:

Best HR Practices for WFH Policies and Procedures 

Talk to a Subject Matter Expert: Some companies (like us!) have always been 100% remote and know a thing or two about how remote work can be scaled, sustained, and profitable. Talking to consultants with experience can help you avoid common mistakes and be successful with a remote work model.

Enhancing Cybersecurity Measures: As the remote workforce becomes increasingly prevalent, cybersecurity has never been more important. Including cybersecurity addendums in your company handbook and implementing cybersecurity training ensures employees are aware of the necessary precautions to protect sensitive information.

Hiring the Right People: During the hiring process, look for candidates with self-discipline, autonomy, and effective communication skills. These qualities are crucial for thriving in a remote work setting. Tailor your recruiting and interview processes to assess potential hires for these traits. Try these proven HR strategiesto recruit and hire the right people in the right roles.

Remember, not everyone is suited to working remotely. While one candidate may seek a WFH job to balance certain aspects of life, another may thrive in a hybrid set-up or prefer interpersonal opportunities that come from being in the office full-time. Make sure to communicate the qualities you need from your new hire and ask what they need from their new role.

Incorporating In-Person Factors: While remote work offers flexibility, in-person interactions remain invaluable. Periodic team-building events, workshops, or retreats can strengthen working relationships and create a sense of camaraderie. A balance between remote and in-person helps contribute to a well-rounded work experience.

Leveraging Resources: Make the most of available resources to support your remote workforce. From virtual collaboration tools to online training programs, invest in technologies and products that make remote work seamless. The right resources can enhance productivity and ensure your team has the tools needed to excel.

Rethinking the 40-Hour Workweek: The traditional 40-hour workweek may not be the most effective model in our increasingly remote world. A results-oriented approach that focuses on productivity rather than hours worked helps promote a healthy work-life balance. Empower your team to work smarter, not longer.

In a world shaped by the COVID-19 pandemic, remote work has become more than a trend; it’s a fundamental shift in how we work. Research shows remote work statistics before and after COVID highlight its significant impact on work environments globally. As we navigate the future, staying informed about remote work trends and statistics is essential.

In our experience with small businesses, these are the more common questions we continue to get about remote work:

    • Is remote work dropping? Remote work is here to stay, but it continues to evolve. The future may involve hybrid models that blend remote and in-person elements. As the landscape continually changes, small businesses must adapt to attract and retain strong talent.
    • How has the shift to remote work impacted work-life balance? Many report improved work-life balance, with the flexibility to manage personal and professional commitments. Many job seekers consider remote options to be a priority when searching for a new role.
    • Does working from home/remotely save companies money? Remote work can lead to cost savings in office space, utilities, and other overhead expenses. According to some research, there is a savings of up to $11,000 per employee for small businesses that switch to working remotely.
    • What are the advantages of employing remote workers? Benefits include access to a broader talent pool, increased job satisfaction, and enhanced productivity.
    • How do I get my employees to not goof off during the workday? Hiring the right people is your first step. Set your expectations of communication and accountability up-front, and stick to it. This will also require that your management and communication style be adapted to leading remote workers. Some helpful ways to make sure remote work works for your team:
      • Consistent and organized one-on-ones or check-ins
      • Organizing how the company tracks work and where it is stored
      • Clear processes and procedures in place
      • A culture where employees feel free to collaborate and support each other
  • What if someone does not seem suited to a remote role? It happens sometimes that a person isn’t thriving in their position. If your employee is not meeting goals or taking appropriate responsibility while working remotely, take a proactive approach. Start by troubleshooting with them to identify what WFH challenges they encounter. Consider if they’re in the right seat or better suited for a different role. You may have the right system in place for them to succeed but they are still struggling. Before you determine they are not a fit, remember consistent coaching, documented counseling, and corrective action are always important steps to support the decision.

Interested in other current employment trends? Click the link to view the recent blog: Beat the Winter Workplace Blues: Tips for Small Businesses or check back for more on human resources, payroll, insurance, and benefits.

Beat the Winter Workplace Blues: Tips for Small Businesses

As the chill of winter sets in, many employees find themselves grappling with the February workplace blues. This season, small businesses can take steps to prioritize the mental health and happiness of their team members. The loneliness epidemic, sparked by the lingering challenges of the COVID-19 pandemic, highlights the need to be proactive. We’ve put together a few practical tips for small businesses to combat the winter workplace blues, foster a positive work environment, and boost employee happiness.

Understanding the Winter Workplace Blues

Before we explore tips and solutions, let’s define the winter blues, sometimes known as the February blues. This phenomenon often occurs as the holiday cheer fades and winter weather persists. Symptoms include decreased motivation and interest, low energy levels, and a sense of melancholy among employees. This can impact productivity, as happy employees are on average 12 percent more productive than unhappy ones. Acknowledging and addressing these feelings is the first step toward beating the blues and creating a workplace where team members feel supported.

The Loneliness Epidemic

Research shows that workplace loneliness is a pervasive issue that contributes to problems with health, productivity, retention, and burnout. The COVID-19 pandemic has only intensified these feelings. Keep an eye out for the isolated and lonely worker so you can address it early and offer them support. Some signs to look out for include:

  • Missing project deadlines or incomplete assignments
  • Uncharacteristic mistakes
  • Limited participation or suddenly becomes quieter, no longer asks questions, etc.
  • Change in routine (i.e. showing up to work late, taking extra-long lunches, leaving early, working late nights or weekends)
  • Low energy levels or somber demeanor

Global Insights on Combating Winter Workplace Blues

Taking inspiration from practices around the world, small businesses can implement strategies to uplift their team members. Flexible work arrangements, remote work options, and in-person get-togethers all contribute to a dynamic and supportive work environment. There are many creative ways to keep employees happy and engaged.

  • In Norway, companies support “friluftsliv” – a custom centered around “life in fresh air” or spending time outdoors and being active even in frigid temperatures.
  • Japanese companies introduce plants or greenery in the office to bring nature indoors for a more positive work environment.
  • Scandinavia believes in the power of light therapy. Some companies address the lack of sunlight during the winter by providing light therapy lamps in the workplace. Exposure to artificial sunlight can help regulate mood and combat the effects of seasonal affective disorder (SAD).
  • Australian companies encourage employees to take a mental health day when needed by offering additional paid days off to take a break when needed.

Flexibility and Remote Work

Embrace flexible work schedules and remote work options to accommodate the unique needs of your team. Research shows that employees working from home report higher job satisfaction and better work-life balance.

In-Person Get-Togethers

While remote work offers flexibility, in-person interactions are invaluable. Consider organizing team-building activities, workshops, or casual gatherings to strengthen the sense of community among your employees – especially during the colder months, when people have fewer activities planned. These connections can have a positive impact on mental health and combat workplace loneliness.

Engaging Employees Remotely

While in-person get-togethers are not always an option when team members work in different parts of the country, there are other options for virtual interactions. Remote workers should feel supported by management through consistent communication and opportunities to engage in discussions with co-workers. For example, creating a “water cooler” channel on your chat software or setting up a weekly virtual coffee hour creates space for employees to bond over non-work related matters like what they did over the weekend or a movie they recently watched. Other ways to engage employees who work from home include:

  • One-on-one meetings
  • Rewarding physical exercise
  • Promoting self-care

Employee Engagement and Support

Actively involve employees in decision-making processes and provide opportunities for professional development. Engaged team members are more likely to feel connected to their work and colleagues. Implement mental health programs, workshops, and resources to support your employees’ well-being. Addressing mental health concerns openly reduces the stigma and encourages a culture of care within the workplace.

As we all navigate the February workplace blues, prioritize the happiness and well-being of your team members. Think about how to introduce some fun and levity into your workplace to brighten everyone’s spirits during the darker winter days. Try these fun ideas:

  • Introduce different dress-up themes on Fridays
  • Host a lunch-and-learn for team members to share their hobbies
  • Have a little friendly competition with a wellness challenge to see who can take the most steps or hit daily meditation goals
  • Set up an inter-office book club
  • Hold a winter décor contest for desk decorations, common areas, or even virtual backgrounds for remote teams

By acknowledging the challenges, embracing flexible work options, and fostering a sense of community, employers can create a workplace where employees thrive.

Interested in other current employment trends? Click the link to view the recent blog: HR Resolutions for 2024 – A Monthly Guide for Small Businesses or check back for more on human resources, payroll, insurance, and benefits.