FAQs
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If you have questions about our HR, payroll, insurance, or PEO solutions, our frequently asked questions section is a great place to start. Get the information you need at your fingertips.
Could you explain what a Professional Employer Organization (PEO) is and how it operates?
A Professional Employer Organization, or PEO, is a firm that allows small and medium-sized businesses to outsource most of their HR management responsibilities. PEOs provide payroll, benefits, regulatory compliance assistance, and other HR services under a co-employment model, meaning they share certain legal responsibilities with the client company.
How does partnering with a PEO enhance business efficiency?
Partnering with a PEO streamlines a business’s operations by consolidating multiple HR functions into a single provider. This not only saves time but also reduces administrative overhead, allowing businesses to focus more on growth and less on backend operations.
What are the features of the PEO?
One Service | Four Pillars
- Payroll and Tax Filing
POS/Time Clock/Schedule System Integration Included - State-Specific HR Management
On-Demand One-Point-of-Contact HR Director, Recruiter, etc. - Employer Mandatory Insurance
True-Group Workers’ Compensation and EPLI - Employer Voluntary Insurance
True-Group Fortune 500® Level Customized Health, Dental, Vision, Disability, Life, 401k, etc.
What is the process of implementing your PEO?
- First, the employer allocates the annual aggregate cost of labor to INFINITI HR for a service. INFINITI HR has the economies of scale and purchasing power of a large enterprise. We apply unit-based economics to the total cost of labor as fundamental financial building blocks to mitigate employer liability and to minimize the total cost of labor.
- Second, growing businesses are only as good as the PEOple they hire. Growing enterprises are viewed as employers of choice in their respective markets in part because they can compete with larger enterprises through a superior infrastructure to attract and retain the best talent through INFINITI HR. Our PEO clients have recruitment process outsourcing (RPO), complimentary as part of the service. You will be introduced to your dedicated conversion manager and recruiter during the conversion stage.
- Third, following the conversion stage, we assume the non-revenue generating employer obligations on behalf of the employer of the worksite so you can focus on your purpose and your passion – growing your business.
What are low medical renewals, and how do PEOs manage to keep these costs down?
Low medical renewals refer to the minimized yearly increase in health insurance premiums. PEOs leverage their large pooled client base to negotiate more favorable terms with insurance providers, which often leads to lower costs.
Why should a company consider outsourcing HR functions?
Outsourcing HR allows a company to benefit from expertise and technologies that they might not otherwise afford or manage. It helps mitigate risk, ensure compliance, and manage employee relations more efficiently, all handled by experts.
What are the benefits of using one vendor for multiple services?
Using a single vendor simplifies the management of HR tasks, reduces communication errors, and lowers the cost associated with managing multiple service providers. This integrated approach leads to more cohesive and efficient operations.
Can you discuss the buying power a PEO offers regarding workers’ compensation?
A PEO uses its massive buying power to secure workers’ compensation insurance at lower rates than individual small businesses could achieve on their own. This is due to the pooled risk across a larger workforce, which is more attractive to insurers.
How does a PEO assist with risk management?
A PEO provides robust risk management services by staying current with regulatory changes, offering training programs, and ensuring that workplace safety measures are implemented, which reduces liability and improves workplace safety.
What additional employee benefits can be enhanced through a PEO?
PEOs can offer a broader array of benefits, including medical, dental, vision, and retirement plans, often with better terms than a small business could negotiate independently. This makes the business more attractive to top talent.
What role does technology play in the services offered by a PEO?
Technology is a cornerstone of modern PEO services, facilitating everything from payroll processing and HR management to compliance monitoring and employee self-service platforms, enhancing overall efficiency and accessibility.
How would you summarize the culture of your professional employer organization?
Exceptional Experiences®
Empower Businesses.
Inspire Team Members.
Change the world.
Do I have to contribute to my employee benefits?
To be competitive in your market, contributing to a particular benefit plan might be the recommendation. Our teams work directly with you to maximize your offerings while staying compliant with state and federal (ACA) regulations.
Can I offer different benefits to different employees?
As a co-employer, INFINITI HR provides all employees standardized competitive benefits. Our teams work directly with you to best structure your offerings while staying compliant.
Why should I use HR consulting?
Be prepared to handle the unexpected. HR consulting makes sure someone qualified is on-call for answers and advice as-needed for challenges related to hiring, employee relations, employee counseling, performance management, terminations, compliance (wage and hour), and unemployment, etc.
Consulting services may include but are not limited to:
- Provide as-needed advice and consultation via phone and/or email
- Participate in conference calls, meetings, or events where human resource and/or employment law related advice may be needed
- Assist you in resolving unexpected employee management challenges
- Answer your questions about do’s and don’ts with labor law compliance
- Provide suggestions on best practice policy considerations
- Update your current HR-related documents upon request, such as when you have a policy shift
- Proactively monitor labor law changes in the states you operate and update documents that are affected by these changes
What is RPO?
An RPO (Recruitment Process Outsourcing) is a situation where an employer transfers all or part of its recruitment processes to an external service provider. The RPO may provide their own or also has instances when they may assume your company’s staff, technology, methodologies, and reporting.
What does a typical RPO fee structure look like?
Clients will have the choice of using our ‘Classic’ or ‘Advanced’ service levels. For more information, send us an email.
Why is RPO better than a corporate or contract recruiter?
Most small businesses cannot afford to hire a full-time recruiter or contract with expensive headhunters. Our process is an affordable way to eliminate the headaches, time, and costs of placing ads, filtering candidates, and getting to the right PEOple for the job. All for a low monthly cost that can be built right into your current PEO platform. Get assistance in recruiting from industry experts whose purpose is to get you the best possible candidates, allowing you to focus on what you do best.
With our RPO, benefit from:
- Team of experienced, well-trained recruiters
- Not software as a solution, real PEOple evaluating real talent
- Nationwide capabilities
- A clear understanding of the PEO business model
Could you share some client success stories from businesses that have partnered with a PEO?
Success stories often highlight significant cost savings on HR services, improved compliance and risk mitigation, and enhanced employee satisfaction due to better benefits and professional HR support.
What should businesses expect when starting to work with a PEO?
Businesses can expect an initial setup phase where the PEO integrates their systems and processes. Following this, they will see streamlined HR operations, proactive compliance updates, and ongoing support in managing their workforce.
How does the cost of partnering with a PEO compare to traditional HR management?
While the upfront cost might seem higher, the long-term savings and value added through professional HR management, compliance, risk reduction, and improved employee benefits often result in a net positive financial impact. Success stories often highlight significant cost savings on HR services, improved compliance and risk mitigation, and enhanced employee satisfaction due to better benefits and professional HR support.
